Just wanting to get some direction or design advice? With our virtual design consult we’re ready to help you with any design related questions you have for your home. This could include general furniture guidance, paint colors, advice for hard and soft finishes, or anything else you’re wanting help with Please specify your list of needs for this space on the needs and wants section of the form that will need to be filled out after you purchase this package. The virtual design consult will be conducted over a zoom meeting, google hangout or facetime and will last 1 hour. The consult will be coordinated and conducted by an experienced member of the House of Jade team. It would be helpful for you to have a clear list of topics/questions organized in preparation for the consult so we can use your time as effectively as we can. If you decide to purchase a room specific e-design package after your consult we will credit your next package by $150 for being a virtual design consult client. We will not provide a shopping list for our virtual design consult but will instead give more general furniture and accessory guidance. If you have questions about this e-design package or another e-design package we’d love to hear from you! Contact us here for general questions or fill out this form and we’ll be in touch soon! One more thing – all e-design clients get 15% our home goods store House of Jade Home
Speedy Delivery and Professional Packaging
Our long-standing relationships with UPS FedEx DHL and other global carriers lets us offer an array of shipping services. Our warehouse staff is highly skilled and will pack your products according to our precise and exact specifications. Your products will be subjected to an extensive inspection and be safely packaged prior to being delivered. Every day, we deliver to thousands of customers across different countries. Our determination to be the largest online retailer in the world is shown by this. The warehouses are located situated in Europe in the same way as they are in USA.
Orders that include more than one item are assigned processing times according to each item.
We will thoroughly inspect all products before they are shipped. The majority of orders are shipped within 48 hours. The delivery estimate is between 3-7 days.
Returns
Due to the multiple parties involved, including the factory and the warehouse, we're unable to completely manage our stock. Actual stock levels may fluctuate at any moment. It's possible that the inventory could run out once your order has been placed.
Our policy lasts for thirty days. If you don't receive your item within the 30 days period, we're not able to provide the option of a refund or exchange.
In order to be eligible for a refund, your product must be unopened and in the same condition as when you received it. The item must be returned in its original packaging.
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